Introduction
DD Ads Services ('Company,' 'we,' 'us,' or 'our') operates the website ddadservices.com and provides digital marketing, lead generation, SEO, social media management, website development, PPC advertising, content creation, and related services ('Services'). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our Services. By accessing our website or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
• Contact information (name, email address, phone number, business name)
• Billing and payment information (processed securely through third-party payment processors)
• Business information (website URL, industry type, service area, current marketing goals)
• Communication records (emails, form submissions, chat messages, phone call notes)
• Account credentials (username and password if you create an account)
1.2 Information Collected Automatically
• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and navigation paths
• Referring URL (how you found our website)
• Cookies and similar tracking technologies
• Click patterns and interaction data
1.3 Information from Third Parties
• Analytics data from Google Analytics and Meta (Facebook) Pixel
• Lead information from advertising platforms (Google Ads, Facebook Ads)
• Information from business partners and referral sources
• Publicly available business information
2. How We Use Your Information
We use the information we collect for the following purposes:
• To provide, operate, and improve our Services
• To communicate with you about your account, projects, and campaigns
• To process payments and send invoices
• To send marketing communications (with your consent)
• To analyze website performance and user behavior
• To personalize your experience on our website
• To comply with legal obligations
• To protect against fraud, abuse, and security threats
• To respond to your inquiries and provide customer support
• To develop new products, services, and features
3. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device.
Types of Cookies We Use:
• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Used to serve relevant ads and track campaign performance (Meta Pixel, Google Ads)
• Functional Cookies: Remember your preferences and settings You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. We also use the Meta Pixel and Google Tag Manager to track ad campaign effectiveness.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
4.1 Service ProvidersWe work with trusted third-party service providers who assist us in operating our business.
These include:
• Payment processors (Stripe, PayPal)
• CRM platforms (HubSpot, GoHighLevel)
• Email marketing tools (Mailchimp)
• Analytics providers (Google Analytics)
• Advertising platforms (Google Ads, Meta Ads Manager)
• Website hosting providers
• Appointment scheduling tools (Calendly)
These service providers are contractually obligated to protect your information and may only use it to provide services on our behalf.
4.2 Legal Requirements
We may disclose your information if required by law, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client data is generally retained for a period of 3 years after the conclusion of our business relationship, unless a longer retention period is required by law.
6. Data Security
We implement industry-standard security measures to protect your personal information, including:
• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication protocols
• Regular security audits and updates
• Employee training on data privacy practices However, no method of electronic transmission or storage is 100% secure.
While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach, we will notify affected individuals as required by applicable law.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails at any time by clicking 'unsubscribe'
• Data Portability: Request your data in a portable format
• Restriction: Request that we restrict the processing of your information To exercise any of these rights, please contact us at info@ddadservices.com. We will respond to your request within 30 days.
8. Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information. If you believe a child has provided us with personal information, please contact us immediately at info@ddadservices.com.
9. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or other services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices of third-party websites.
10. Marketing Communications
With your consent, we may send you marketing emails, newsletters, promotional offers, and information about our services. You can opt out of these communications at any time by:
• Clicking the 'unsubscribe' link in any marketing email
• Emailing us at info@ddadservices.com
• Calling us directly at our listed phone number Note: Even if you opt out of marketing communications, you may still receive transactional emails related to your account or ongoing Services.
11. Virginia Privacy Rights
If you are a Virginia resident, you have additional rights under the Virginia Consumer Data Protection Act (VCDPA). These include the right to access, correct, delete, and obtain a copy of your personal data, as well as the right to opt out of the sale of your personal data and targeted advertising. To exercise your Virginia privacy rights, please contact us at info@ddadservices.com.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new 'Last Updated' date, or by sending you an email notification. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
DD Ads Services
Website: ddadservices.com
Email: info@ddadservices.com
Mailing Address: Virginia, USA
We are committed to resolving any privacy concerns promptly and transparently.
