Agreement to Terms
These Terms of Service ('Terms') constitute a legally binding agreement between you ('Client,' 'you,' or 'your') and DD Ads Services ('Company,' 'we,' 'us,' or 'our'), governing your access to and use of our website at ddadservices.com and all digital marketing services we provide. By accessing our website, requesting a consultation, executing a service agreement, or using any of our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Services Provided
DD Ads Services provides the following digital marketing and business growth services to small businesses in Virginia and surrounding areas:
• Website Development & Design
• Search Engine Optimization (SEO)
• Social Media Strategy & Management (SSM)
• Social Media Marketing & Paid Advertising (SMM)
• Digital Brand Strategy
• Content Creation & Marketing
• Pay-Per-Click Advertising (PPC)
• Lead Generation Systems
• Lead Nurturing & Sales Close Automation
The specific services, deliverables, timelines, and pricing for each client engagement are outlined in a separate Service Agreement or Statement of Work ('SOW') executed between DD Ads Services and the Client.
2. Client Responsibilities
To ensure the best results, Clients agree to:
• Provide accurate, complete, and up-to-date business information, including brand assets, login credentials, and content as requested
• Respond to communications, approve deliverables, and provide feedback within agreed-upon timelines (typically 3–5 business days)
• Provide access to necessary platforms, accounts, and tools (Google Ads, Facebook Business Manager, website hosting, etc.)
• Pay all invoices in accordance with the payment terms outlined in your Service Agreement
• Ensure that all content, materials, and information provided to DD Ads Services does not infringe on third-party intellectual property rights
• Notify DD Ads Services of any changes to your business, services, target audience, or contact information
• Comply with all applicable laws and regulations related to your business and industry
3. Payment Terms
3.1 Fees and Invoicing
Service fees are outlined in your individual Service Agreement. Invoices are issued monthly (for ongoing services) or as milestones are reached (for project-based work). Payment is due within 7 days of invoice date unless otherwise specified.
3.2 Payment Methods
We accept payment via credit card, debit card, bank transfer (ACH), PayPal, and Stripe. Checks may be accepted by prior arrangement.
3.3 Late Payments
Invoices not paid within 7 days of the due date may incur a late fee of 1.5% per month on the outstanding balance. DD Ads Services reserves the right to pause or suspend Services for accounts more than 15 days past due until payment is received. Clients will be notified before any service suspension.
3.4 Refund Policy
Due to the nature of digital marketing services, refunds are generally not provided for completed work or active campaign management. Refund requests for specific circumstances (e.g., failure to deliver agreed services) will be reviewed on a case-by-case basis. Please contact us at info@ddadservices.com to discuss any billing concerns.
4. Term and Termination
4.1 Service Term
Services begin on the date specified in your Service Agreement and continue on a monthly basis unless a fixed-term contract is executed. We recommend a minimum engagement of 3–6 months for meaningful results from digital marketing campaigns.
4.2 Cancellation by ClientClients may cancel ongoing monthly services with 30 days' written notice sent to info@ddadservices.com. You will be responsible for payment of all services rendered up to and including the cancellation date. Project-based work that has been initiated is non-refundable.
4.3 Termination by DD Ads Services
DD Ads Services reserves the right to terminate services immediately, without prior notice, if the Client:
• Fails to make payment after due notice
• Engages in fraudulent, deceptive, or illegal activity
• Provides false information or misrepresents their business
• Violates these Terms or the executed Service Agreement
• Engages in abusive or threatening behavior toward our team
4.4 Effect of Termination
Upon termination, DD Ads Services will cease all work and provide the Client with access to any completed deliverables that have been paid for. Access to third-party platforms managed by DD Ads Services will be transferred back to the Client within 5 business days of termination.
5. Intellectual Property
5.1 Client-Owned Content
All original content, logos, brand assets, and materials provided by the Client remain the property of the Client. You grant DD Ads Services a limited license to use such materials solely for the purpose of delivering the agreed Services.
5.2 Work Product
Upon full payment of all outstanding invoices, final deliverables created specifically for the Client (websites, ad creatives, written content, etc.) become the property of the Client. DD Ads Services retains the right to display completed work in our portfolio and marketing materials unless the Client requests otherwise in writing.
5.3 DD Ads Services Proprietary Materials
Templates, frameworks, methodologies, processes, software tools, and systems developed by DD Ads Services remain our exclusive intellectual property. These are licensed to clients for use during the service engagement and may not be reproduced, sold, or distributed without written permission.
6. Confidentiality
Both parties agree to keep confidential any non-public information shared during the course of the engagement, including business strategies, financial information, client lists, and proprietary processes. This obligation survives the termination of the service relationship for a period of 2 years.
7. Results Disclaimer
DD Ads Services makes no guarantee of specific results, including but not limited to:
• Number of leads generated per month
• Specific Google ranking positions
• Ad campaign return on investment (ROI)
• Revenue growth or sales targets
• Social media follower growth
Digital marketing results depend on many factors beyond our control, including market conditions, competition, client industry, budget, website quality, and geographic factors. We commit to applying our best expertise, industry-standard practices, and continuous optimization to maximize your results. We will provide transparent monthly reporting on all campaign performance.
8. Third-Party Platforms & Ad Spend
DD Ads Services manages advertising campaigns on third-party platforms including Google, Meta (Facebook/Instagram), TikTok, and others. Please note:
• Ad spend budgets are billed directly to the Client by the respective advertising platforms and are separate from DD Ads Services management fees
• DD Ads Services is not responsible for policy changes, account suspensions, or ad disapprovals by third-party platforms
• We will work diligently to resolve any platform issues on your behalf, but cannot guarantee outcomes with third-party policies
• Changes to advertising platform algorithms, policies, or pricing are outside our control
9. Limitation of Liability
To the maximum extent permitted by applicable law, DD Ads Services and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services, including but not limited to loss of profits, loss of data, business interruption, or reputation damage. Our total liability to you for any claim arising from the Services shall not exceed the total fees paid by you to DD Ads Services in the 3 months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless DD Ads Services, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content or materials you provide to us.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any disputes arising from these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Virginia in accordance with the American Arbitration Association rules. Each party waives the right to a jury trial.
12. Website Use
12.1 Acceptable Use
You agree to use our website only for lawful purposes. You may not use our website to transmit spam, malware, or harmful content; attempt to gain unauthorized access to our systems; scrape or harvest data without permission; or impersonate DD Ads Services or any other person or entity.
12.2 Availability
We strive to maintain website availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of our website at any time without notice.
13. Changes to Terms
DD Ads Services reserves the right to update or modify these Terms at any time. Material changes will be communicated via email or by posting an updated version on our website with a revised effective date. Your continued use of our Services after any changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
14. Entire AgreementThese Terms, together with your executed Service Agreement and our Privacy Policy, constitute the entire agreement between you and DD Ads Services regarding our Services and supersede all prior agreements, representations, and understandings.
15. Contact Information
For questions about these Terms of Service, to report a violation, or to request legal notices, please contact:
DD Ads Services
Website: ddadservices.com
Email: info@ddadservices.com
Location: Virginia, USA
Thank you for choosing DD Ads Services — Your Growth Partner in Virginia.
